Veelgestelde vragen

We want to keep you on the road. Always. Everywhere.

Find answers to your questions about My-trucks, our vehicles and our financing solution.
You can't find an answer to your question below? Contact us via the Chat at the bottom right, or via mail to [email protected].

What if this vehicle has been sold in the meantime?

Don't panic! My-Trucks has more than a thousand vehicles to choose from, thanks to good connections in the sector. We are sure that our salesmen will succeed in offering you an alternative that is at least as good. If we don't succeed, we will refund the advance payment in full, we promise!

What is hire purchase?

Hire purchase is a form of buying on credit. You want to buy a commercial vehicle, but you do not have enough money to pay for the vehicle yourself in full. In that case hire purchase is an option. You make a down payment, get the commercial vehicle and then pay back the remaining amount in fixed monthly instalments. We calculate the monthly instalment or rent in such a way that at the end of the period the sale goes through. So, with hire purchase the commercial vehicle is your own paid-up property at the end of the period. This is not the case with leasing!

Can I still change my contract after completion?

Yes, you can! We often note that unforeseen circumstances may arise and we fully understand that. That is why we think along with our customers and are flexible when it comes to contract adjustments. During the term of your contract, it is possible to transfer your contract, redeem your contract early at no cost or apply for refinancing.

Can the residual value be increased?

We always depreciate to the minimum. The intention is that at the end of the contract, the car is yours and that you see the car as your property during the contract. In this way, we are sure that you will have the necessary care, such as maintenance, carried out during the contract. You will benefit from this given the value of the vehicle at the end of the contract. This is also more interesting from a tax point of view, since you are buying a car at the end of the journey. With this, you actually realise a latent added value.

Who is My-Trucks?

My-Trucks is the reference in Europe for flexible leasing or hire-purchase of second-hand trucks, vans and trailers. With a proactive attitude, we continuously strive for innovation to better meet the expectations of our customers. That is the basis of our success.

Who can lease a commercial vehicle from us?

We can draw up a suitable financing formula for everyone. This for a starter, fast grower or someone who is looking for a specific clientele. Besides offering its own stock, My-Trucks can also take care of cars you find yourself.

Why is My-Trucks different from a bank?

We work with our own resources, which enables us to respond to our customers' wishes faster and better. This translates into a fast decision process of 48 hours and an acceptance rate of 96%. All of this with the customer in mind.

What is the residual value?

The residual value is the value of a vehicle at the end of its service life. At the end of the contract, this is the amount to take over the car. For this you have to pay a residual value.